Categories

Manufacturers

Newsletter

Contact Us

Staton-Inc.
3310 S. Brunson Street
Oklahoma City, OK
73119 USA

Phone & Fax:
(405) 605-3765

Sales Questions:
sales@staton-inc.com

Technical Questions:
sales@staton-inc.com

Terms and Conditions

Welcome to our website.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Staton-Inc’s relationship with you in relation to this website.

The term ‘Staton-Inc’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:

Staton-Inc.

3310 S. Brunson Street,

Oklahoma City, OK 73119 USA.

 

The term ‘you’ refers to the user or viewer of our website.  The use of this website is subject to the following terms of use:  The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.  Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Staton-Inc will allow a return on products that are in new condition and are in the original packaging. "New condition" means that the product has not been charged, installed, fueled, started or ridden,

in the original carton, complete with all packing materials, documents, blank warranty form, etc. No refunds on used (Ridden) units or used parts.

Customers must call 405-605-3765 for a Return Authorization Number (RAN) before shipping the product back to Staton-Inc. Return shipping and insurance charges are the responsibility of the customer.

Any merchandise returned without a RAN or any merchandise returned freight collect is subject to being refused.

Orders placed outside the web site like a phone or e-mail order may have a $5.00 handling fee. 
We want our customers to use the web site.  The site is
 very easy and secure to use.

All returns are subject to a 20% re-stocking fee. This fee covers credit card processing costs and the cost of returning items to inventory. 

Canceled orders are also subject to a 10% re-stocking fee. 

All Shipping and Handling charges both ways are non-refundable

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Staton-Inc’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Oklahoma, USA.

We are not responsible for non-delivery, lost or damaged packages if you pick US Mail without the tracking number.

Engine Repair or Warranty claims:  We are not an engine repair shop or warranty center for any engine. 

We are a "dealer" and can get parts for most if not all the engines we sell.  

Any warranty or claim is between you and the engine manufacture.  

Some engines may not have a warranty at all.  

If you choose USPS - US Mail and the shipping rate is higher than the rate that is shown on the package, you can request a refund will be credited back to you for any amounts "above" $7.50 difference. 

Any "Rush" orders need to be placed on the web site by 1:00PM.  You MUST call us on the phone if you want a Next Day Air Order.  You will still need to place the order on the web site and we would have to run the additional fee for the shipping cost.

If we ship by FedEx. and you pick a faster service like 2nd Day Air or Next Day Air that does not mean the order will ship the same day.  We ship from OKC, OK 73119 in the center of the USA. 

We try to ship orders the same day they are placed.  Parts orders ship 90% the same day.  If the order has a Gear and Chain Drive engine kit they take 2 to 5 days to ship depending on prior pending orders.   

We will try to ship the order how you pick but it may or may not be the same day the order is received.  It depends on pick-up times of both USPS and FedEx. 

USPS picks up at our location in the morning and FedEx. picks up in the afternoon. 

We may change the shipping method you pick.

If you need to have a part A.S.A.P., be sure and e-mail or phone us to make sure we have the part in stock and if we can ship the day you place the order. 
You still will need to place the order on the web site if possible.
  

The Check and/or Money Order will be held until the funds have cleared our bank.

Due to Fraudulent orders your order must ship to your Bill To address where you receive your credit card statement and or have your approved shipping address set with your credit card company before you place the order.

Phone Order Charge is $5.00. 

If you place a 2nd order via the web site over $50.00 you can ask for a $5.00 refund as long as the 2nd order is placed within 60 days. 

Be sure and keep your original invoice and email us the invoice number so we can credit you.